Universe Group Common terms and conditions
These terms (hereinafter referred to as "this Agreement") apply to all services provided by Universe Group (hereinafter referred to as "the Company") and shall apply to all customers (hereinafter referred to as "members") who use these services (hereinafter referred to as "the Service").
Article 1 (Compliance with Rules)
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This Agreement applies to all relations between the Company and the members in connection with the use of the Service. Members must review and agree to all terms of this Agreement before using the Service.
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The Company may set additional rules or specific provisions (hereinafter referred to as "Individual Rules") related to the use of the Service. These rules, regardless of their name, shall form part of this Agreement.
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If any provision of this Agreement differs from the Individual Rules, the provisions of the Individual Rules shall take precedence, unless otherwise specifically stated in the Individual Rules.
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In addition to the individual provisions in paragraph 2 of this article, members must comply with all rules, regulations, guidelines, and similar provisions that accompany this Agreement.
Article 2 (Definitions)
Unless otherwise specified, the terms used in this Agreement are defined as follows:
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"Member" refers to an individual who has followed the registration procedure for the Service, as specified by the Company, and has been granted the right to use the Service by the Company.
- "Male Member" refers to a member using services intended for males.
- "Female Member" refers to a member using services intended for females.
- "Pre-Member" refers to an individual who desires to use the Service.
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"Member Page" refers to a webpage provided by the Company, which can only be used by members to view and input necessary information related to the Service.
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"Transportation Fee" refers to the cash given by a male member to a female member as a thank you for their time.
- "ID and Password" refer to the individual ID and password issued by the Company for each member to use the Service.
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"Rejoining Pre-Member" refers to a former member who is no longer a member due to contract termination or other reasons and wishes to rejoin the Service.
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"Partner Store" refers to individuals or companies that have entered into a contract with the Company and completed the required procedures to provide services.
Article 3 (Service Details)
- This Service is designed to support individuals in seeking partners.
- This Service does not guarantee marriage or matrimonial relationships.
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The specifications of this Service will be separately defined by the Company. The Company may make changes such as improvements, additions, or deletions to the specifications, and members agree to these changes in advance.
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The Company will make commercially reasonable efforts to provide useful information to members through the Service. However, the Company does not guarantee the accuracy of the content or any improvement in the member’s knowledge, thinking, abilities or any guarantees regarding any other related matters.
- The Company does not guarantee that the members introduced by the Company will necessarily meet the member's expectations. Furthermore, the Company does not guarantee the success, development, or continuation of relationships between members. The establishment and continuation of relationships are solely the responsibility and judgment of the members involved.
- The Company does not enforce, manage, direct, or suggest conditions for relationships between members. The term "relationship" refers to a relationship between a man and a woman involving compensation, regulated under Tokyo’s dating club laws (also known as a "sugar relationship"). However, relationships limited to sexual activities or those involving prostitution are strictly prohibited. Additionally, forcing or encouraging sexual relations on the first date is strictly prohibited.
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Furthermore, the Company does not provide any guarantees regarding the following matters. Additionally, even if a member receives information directly or indirectly from the Company about the Service, the Company does not guarantee anything beyond what is stipulated in these Terms:
- That there will be no malfunctions or issues with the usage environment caused by using the Service.
- That the Service will be accurate and complete.
- That the Service will operate continuously.
Article 4 (Application)
- The membership eligibility for this Service is conditioned upon meeting the following requirements:
- The individual must meet the age and other conditions specified by the Company.
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The individual must be able to provide their name, age, address, phone number (hereinafter referred to as "Registration Information"), and other details as specified by the Company through the method prescribed by the Company.
- The individual must be able to set up the necessary environment for using the Service at their own responsibility and expense.
- The individual must have the mental and financial capacity to interact with others in a gentlemanly manner.
- The individual must not have any reasons that would make it difficult for the Company to provide the Service.
- If requested by the Company, the individual must be able to prove the above requirements in writing or through other means.
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Pre-Member (individual wishing to join) may apply for the Service after agreeing to the contents of this Agreement and following the application process prescribed by the Company.
The Pre-Member guarantees that all Registration Information is accurate.
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The Company may refuse registration or re-registration if the Pre-Member falls under any of the following conditions, and the Company has no obligation to disclose the reasons for refusal:
- If any of the provided Registration Information is false, contains mistakes, or is incomplete.
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If the individual is a minor, under legal guardianship, under curatorship, or under assistance, and has not obtained the necessary consent from a legal representative, guardian, curator, or assistant.
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If the individual is part of anti-social forces (such as organized crime groups, gang members, right-wing organizations, or other similar groups).
- If the Company determines that the individual has previously violated a contract with the Company or is related to someone who has.
- If the individual has previously been subject to measures outlined in Article 10 (Restrictions on Use and Registration Cancellation/Termination).
- If the individual does not meet the membership qualifications or is deemed by the Company as unable to meet them.
- If the Company reasonably determines, based on reasonable grounds, that the registration is inappropriate.
Article 5 (Formation of Service Use Contract and Commencement of Service Provision)
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The Service use contract is formed when the Pre-Member reviews important matters regarding the Service's content, fees, and other key terms, agrees to these Terms, and completes the membership application procedure prescribed by the Company.
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As a result, the Pre-Member will be able to use the Service as a member. The date when the Service use contract is formed will be considered the date of the contract's execution.
Article 6 (Usage Fees and Payment Method)
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Members shall pay the usage fees for the Service, as separately determined by the Company and displayed on the Company’s website, using the method designated by the Company.
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Regardless of the reason, if a male member is no longer able to receive or no longer needs to receive the Service during the valid period of the Service, the Company will not refund the usage fees.
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The Company may change the usage fees if necessary due to changes in the content of the Service, business reasons, changes in laws, fluctuations in the economic situation, etc. In such cases, the Company can change the usage fees in accordance with Article 23 (Changes to these Terms).
Article 7 (Prohibited Acts)
- Members shall not engage in any of the following acts in connection with the use of the Service, in addition to any other provisions specified in these Terms, or any act that the Company deems falls under any of the following:
- Acts that violate laws or public order and morals (including voyeurism, eavesdropping, solicitation of prostitution, and drunk driving).
- Acts related to criminal activity.
- Verbal abuse, violence, harassment, stalking, or coercion related to withdrawal from the Service or resignation from the Company, directed at other members or Company employees.
- Lending money or goods to other members.
- Disclosing the ID, password, or any information obtained through the Service to a third party (including other members or talents).
- Acts that infringe on the copyrights, trademarks, or other intellectual property rights contained in the Service or its content.
- Commercial use of information obtained through the Service.
- Acts that could interfere with the operation of the Company’s services.
- Unauthorized access or attempts to access the system.
- Collecting or accumulating personal information of other members.
- Acts that cause disadvantage, damage, or discomfort to other members or third parties.
- Impersonating another person, including other members.
- Engaging in advertising, solicitation, or sales activities on the Service without the Company's permission.
- If the Company determines that a member is part of a criminal organization or similar groups, or that the member is providing benefits directly or indirectly to anti-social forces related to the Company's services.
- Acts that excessively burden the Service's network or systems.
- Automatically accessing the Service through programs or similar means.
- Engaging in reverse engineering, decompiling, disassembling, or attempting to analyze the Service, or using or distributing harmful programs such as computer viruses.
- Threats, extortion, or similar acts demanding money or continuation of a relationship based on the attributes of the person obtained through dating or other interactions via the Service (including information such as marital status, public figures, workplace, etc.).
- Bringing a third party, other than the member, to a registration interview or date without prior permission from the Company. However, with a valid reason such as a scouting, this may be permitted if prior approval is obtained from the Company. Whether permission is granted is based on the Company's discretion.
- Providing false information about identity, occupation, background, etc., when using the Service.
- Offering inappropriate financial or material inducements to the Company's employees (including bribery).
- Any other act that the Company reasonably deems inappropriate for a member, or any act the Company deems improper.
- If the member violates the above provisions or any other obligations under these Terms, the member shall pay the Company a penalty fee of 1,000,000 yen. If the actual damages exceed the penalty fee, the Company may claim the difference.
Article 8 (Suspension of Service Provision, etc.)
- The Company may suspend or interrupt all or part of the provision of the Service without prior notice to the member if it determines that any of the following reasons exist:
- When performing maintenance or updates to the computer systems related to the Service.
- Due to business reasons, system overload, system malfunctions, maintenance, changes in laws, natural disasters, accidental incidents, power outages, communication failures, unauthorized access, or other force majeure circumstances that make it difficult to provide the Service.
- Any other reason that the Company deems makes the provision of the Service difficult.
- The Company will not be held responsible for any disadvantages or damages incurred by the member or third parties due to the suspension or interruption of the Service.
- TThe Company will make reasonable efforts to give prior notice for changes, interruptions, or termination of the Service. However, in the case of emergency or unavoidable circumstances, this does not apply.
Article 9 (Early Withdrawal)
A member may terminate the contract (hereinafter referred to as "early withdrawal") before the membership period expires by following the method prescribed by the Company.
The Company will promptly process the member’s withdrawal request from the date the request is accepted and notify the member of the completion of the withdrawal process.
Article 10 (Restrictions on Use and Registration Cancellation/Termination)
- The Company may suspend the use of all or part of the Service or terminate the Service use contract without prior notice if it determines that the member falls under any of the following conditions.
The Company is not obligated to disclose the reasons for this determination.
- If the member violates these Terms or any other obligations specified by the Company.
- If the conditions in Article 4 (Application), Section 1 are no longer valid.
- If it is discovered that the member falls under any of the conditions specified in Article 4 (Application), Section 3.
- If the member delays the full or partial payment of the usage fees.
- If it is discovered that there is false information in the registration details or if there are changes in the registration information that the member fails to report.
- If the member stops payment, becomes unable to pay, or a petition for bankruptcy or similar procedures is filed.
- If a seizure, provisional seizure, provisional disposition, compulsory execution, or auction petition is filed against the member.
- If the member is in arrears with taxes or public charges and has had their property seized to secure payment.
- If the Company determines that there has been a significant change in the member’s credit status.
- If the member does not respond to inquiries from the Company for an extended period.
- If the member is convicted of a criminal offense during the contract period. However, if there is any suggestion of criminal activity, the member's account will be suspended, and if their innocence is not proven within three months, they will be expelled.
- If the member is listed on the blacklist specified by the Dating Club Association (JDA).
- If the Company reasonably determines, based on reasonable grounds, that the use of the Service is inappropriate.
- If the member falls under any of the above conditions or if the Company determines that they do, the member will lose any benefits related to the payment deadlines and must immediately fulfill all debts owed to the Company.
- Even if the member is subject to temporary suspension of use as per Section 1, they are still obligated to pay the usage fees.
- If the member's Service use contract is terminated based on this Article, they must immediately pay any outstanding fees to the Company.
- The Company shall not be responsible for any damages incurred by the member due to the actions taken by the Company under this Article.
Article 11 (Management of ID and Password)
- Members are responsible for properly managing their ID and password for this Service.
- If a member requests a change or deletion of their ID or password, they must submit the request through the method prescribed by the Company.
- Under no circumstances may members transfer, lend, or share their ID and password with a third party. If the combination of ID and password matches the registration information and is used to log in, the Company will consider the use as being by the member who registered the ID.
- The Company shall not be held responsible for any damages caused by the use of the ID and password by a third party, except in cases where the Company is at fault due to willful misconduct or gross negligence.
Article 12 (Intellectual Property Rights, etc.)
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Members acknowledge that all copyrights and other related intellectual property rights concerning the system of this Service, content related to this Service, and other elements are owned by the Company.
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Members confirm that they are granted the right to use this Service only within the scope necessary for using the Service during the period of their use.
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Members may not assign, pledge, or transfer the right to use this Service, or any reproduction of all or part of this Service to a third party, nor may they grant sublicenses, provide security interests, or transfer possession in any other way, unless they have obtained prior approval from the Company in accordance with the method separately specified by the Company. Additionally, they may not dispose of the right to use the Service or its reproductions in any other manner.
Article 13 (Disclaimer of Warranties and Limitations of Liability)
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The Company does not explicitly or implicitly guarantee that this Service is free from any factual or legal defects (including defects, errors, bugs, infringements of rights, and issues related to safety, reliability, accuracy, completeness, effectiveness, suitability for a particular purpose, and security).
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The Company shall not be liable for any damages arising from the use of this Service by members. However, this disclaimer shall not apply if the contract between the Company and the member concerning this Service (including these Terms) is classified as a consumer contract under the Consumer Contract Act.
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Even in the case described in the previous paragraph, the Company shall not be liable for any damages caused to the member due to breach of contract or torts resulting from the Company’s negligence (except for gross negligence) under special circumstances (including cases where either the Company or the member could foresee or could have foreseen the occurrence of such damages).
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The Company does not guarantee the accuracy or reliability of any advice, opinions, statements, or other information displayed, uploaded, or distributed through this Service by the Company, its partner companies, members, or other individuals or organizations.
Members acknowledge that they are solely responsible for trusting such opinions, member profiles, advice, statements, or information. The Company shall not be held responsible for the actions of the member, whether online or offline. This legal notice and the disclaimers above do not exclude rights under mandatory laws (including the legal rights of users as consumers).
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The Company shall not be held responsible for any transactions, communications, or disputes arising between members or between a member and a third party in relation to this Service.
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The Company shall not be responsible for any damages arising from the leakage of personal information provided by the member during the use of the Service due to unauthorized access or misconduct by third parties, or due to the member's mismanagement, unless the Company is at fault due to willful misconduct or gross negligence.
Article 14 (Member's Liability for Damages)
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If a member causes damage to the Company or any affiliated branch in relation to the use of this Service, the member shall compensate the Company or affiliated branch for such damage.
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If a member receives a claim from a third party or if a dispute arises with a third party in connection with the Service, the member must immediately notify the affiliated branch of the details and, at their own cost and responsibility, handle the claim or dispute, and report the progress and outcome to the Company and the affiliated branch.
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If the Company or an affiliated branch receives a claim from a third party or a dispute arises with a third party in connection with the member’s use of the Service, the member must, at their own cost and responsibility, handle the claim or dispute, report the progress and outcome to the Company, and compensate the Company for any amount the Company was forced to pay and any other damages.
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If a member damages the reputation or credit of the Company, affiliated branches, other members, or the Company’s staff (including employees), or causes any mental or social harm (for example: publicly sharing or disseminating the Company’s employees’ photos or videos without consent, sending false or defamatory documents regarding a member or their partner’s workplace, etc.), the Company may suspend the member’s use of the Service and terminate their contract (force them to withdraw), and additionally, the Company may claim a penalty of 3,000,000 yen for damages caused by such actions (including damage to the Company’s reputation and public relations damage).
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The actions listed in the previous paragraph include the following:
・Publishing, forwarding, leaking, or providing images or personal information of members, employees of the Company, affiliated branch employees, or others on the web without the consent of the individual, or allowing anyone other than the member to use it.
・Providing information to the other party’s workplace, school, media, or other external organizations, which affects the other party’s privacy or life (regardless of the magnitude of the impact).
Article 15 (Company's Liability for Damages)
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The Company shall compensate the member for damages caused by the Company's intentional or grossly negligent actions during the provision of this Service.
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The disclaimers in these Terms do not apply if the Company is at fault due to intentional misconduct or gross negligence.
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The scope of damages to be compensated shall be limited to the ordinary damages actually incurred by the member (special damages, including lost profits, are not included), and the amount of damages to be compensated shall not exceed the amount of the usage fee received by the Company for the month in which the damage occurred. This Article shall apply to all damage compensation, regardless of the cause of action, including non-performance, breach of contract, obligation to restore to the original state, unjust enrichment, tort, and other claims.
Article 16 (Confidentiality)
- Confidential information in this Service refers to technical, business, or other operational information disclosed to the member by the Company, which is explicitly marked as confidential.
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Members must manage the confidential information provided by the Company or affiliated branches with due care and, unless prior written consent is obtained from the Company, must not provide, disclose, or leak such information to third parties.
- Members are not obligated to maintain confidentiality in the following cases:
- Information that the member already holds without a confidentiality obligation.
- Information legally obtained from someone other than the Company without a confidentiality obligation.
- Information that is generally available or has become available without violating this contract.
- Information disclosed to third parties by the Company without imposing confidentiality obligations.
- The member’s obligation to maintain confidentiality under this Article remains in effect even after the termination of this contract.
Article 17 (Exclusion of Anti-Social Forces)
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The Company, affiliate stores, and members declare that they are not currently any of the following: organized crime groups, gangsters, quasi-members of gangs, companies associated with gangs, corporate extortionists, social movement leaders, or any other similar groups (hereinafter referred to as "anti-social forces"), nor do they belong to any corporation or organization where anti-social forces have substantial involvement in its management. They also guarantee that they will not fall into these categories in the future.
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Should the member fall into any of the following categories, the Company and affiliate stores may terminate the contract without any notice, and are not obligated to compensate the member for any resulting damages.
- When it is recognized that the member belongs to anti-social forces.
- When it is recognized that anti-social forces are substantially involved in the member's management.
- When it is recognized that the member is using anti-social forces.
- When it is recognized that the member is providing funds or benefits to, or engaging with anti-social forces in any way.
- When the member or a person involved in the member's management has a relationship with anti-social forces that is socially condemnable.
- When the member, either directly or using a third party, engages in violent demands, unjust demands beyond legal responsibility, threatening behavior, violence, spreading rumors, falsehoods, damage to reputation, business interference, or any other similar actions.
Article 18 (Notification or Communication)
The notification or communication between the member and the Company or affiliate stores shall be carried out in the manner prescribed by the Company. The Company will consider the current registered contact information as valid unless the member submits a change notice in accordance with the prescribed procedure. Notifications or communications made to such contact information will be considered to have reached the member at the time of transmission.
Article 19 (Prohibition of Assignment of Rights and Obligations)
Members may not assign their rights or obligations under the usage contract, or offer them as collateral, to any third party without the prior written consent of the Company.
Article 20 (Personal Information)
The Company and affiliate stores shall handle personal information appropriately in accordance with the "Privacy Policy" prescribed by the Company. Members agree to the contents of the "Privacy Policy" when using the service.
Article 21 (Registration and Use of Association)
If the Company suspends or terminates the use of all or part of the service or cancels the usage contract based on Article 7 (Prohibited Acts) or Article 10 (Use Restrictions and Registration Deletion/Termination) and determines that it is necessary, the Company may, at the request of the association the Company participates in (General Incorporated Association JDA, hereinafter referred to as "the Association"), provide necessary information such as the member's name, date of birth, gender, address, contact telephone number, email address, usage history, information on any disputes, and status of unpaid fees. Members agree in advance to the registration and use of such information by the Company.
Article 22 (Severability)
If any provision of this Agreement is deemed unlawful, invalid, or unenforceable by law or a court, the remaining provisions shall remain valid. Additionally, the unlawful, invalid, or unenforceable provision shall be replaced by the most legally enforceable provision that reflects its intent, or a reasonable interpretation shall be applied to make it legally enforceable.
Article 23 (Amendment of Terms and Conditions)
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The Company may amend these terms and conditions based on the following conditions, pursuant to Article 548-4 of the Civil Code. After the amendment, the new terms will apply to the usage contract.
- If the change aligns with the general interests of members.
- If the change does not contradict the purpose of the contract, and the necessity, reasonableness, and other circumstances of the change are justifiable.
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The Company will notify members of any changes to the terms, including the effective date and content of the changes, through the service platform or other methods prescribed by the Company.
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Notwithstanding the above, if a member uses the service after being notified of the change, or if the member does not terminate the contract within a specified period after being notified, the member will be deemed to have agreed to the changes.
Article 24 (Governing Law)
These terms and conditions shall be governed by Japanese law.
Article 25 (Jurisdiction)
In the event of a dispute between the member and the Company related to the service, the Tokyo District Court or the Tokyo Summary Court shall have exclusive jurisdiction as the court of first instance, depending on the total amount in dispute.